Delivery & Return

Delivery 送貨

Free delivery if orders over $1200 (per delivery address)

客戶購物滿$1200，即可享有免費送貨服務 (一個地址)

If orders are placed before 4:00pm (Mon to Fri) or 12:00nn (Sat), it could be processed on the next delivery day 1:00pm to 6:00pm. 

如客人於星期一至五下午4時前 或 星期六中午12時前落單, 可安排於下一個送貨日的下午1時至6時送貨。

Remarks 備註

Tung Chung and Airpirt additional charge $350

東涌 & 機場 另加收附加費$350

If the address no elevator service is available for premises, please inform us in advance. We will charge a delivery fee of HK$15 per storey per case.  

如須行樓梯要逐層收費,每箱每層加收$15

When inclement weather conditions occurred, such as thunderstorms, typhoons hoisted, black rainstorm warning beginning or cause traffic delays due to weather. Delivery service may be paused and the delivery time will be arranged.

當惡劣天氣情況，如雷雨，颱風懸掛或黑色暴雨警告開始生效或因天氣影響引致交通阻延，送貨服務將有機會暫停。送貨時間將另作安排。

Complaints, Breakages & Losses貨品破損及遺失處理

If a bottle of wine is considered to be faulty, please notify us immediately and it should be returned at once for our examination within 2 working days. No complaint will be entertained unless this condition is observed. Customers are requested to examine the goods at the time of delivery and please advise us as soon as possible of any deficiencies and/or breakages.

本公司之貨品，在運送前已經作詳細檢查，證明無破損情況下才付運，顧客需於收貨時作檢查無誤，如有任何破損，請立刻通知本公司，並於兩個工作天內退回貨品，否則，有關貨品破損及遺失投訴，將不獲受理。